Trust Wallet Support
We're here to help you securely manage your crypto assets — anytime, anywhere.
Our mission
The most trusted home for your crypto.
Trust Wallet is the leading self-custody wallet supporting 10M+ assets across 100+ blockchains. Buy, sell, swap, stake, and explore the world of dApps and NFTs — all from one beautifully simple app where you, and only you, hold the keys.
By the numbers
Powering global self-custody.
Our story
Built for self-custody.
Backed by support.
Founded in 2017, Trust Wallet has grown into a global leader in non-custodial wallets — trusted by millions to safeguard their keys and explore Web3. Our support team is committed to one mission: keeping your journey simple, secure, and entirely yours.
Success stories
Users who got their crypto back.
Real stories from real people. Our support team has helped thousands recover and withdraw their funds safely.
I thought I had lost access to my wallet after my phone crashed. I reached out to the Trust Wallet support team, and within 48 hours they guided me through the recovery process. I was able to withdraw all my crypto safely.
My transaction was stuck for days and I was panicking. The support team responded quickly, helped me understand what was happening, and showed me exactly how to complete the withdrawal. Absolutely life-saving support.
I accidentally sent funds to the wrong network and had no idea how to recover them. Trust Wallet support walked me through every step patiently. Got my USDT back and withdrew it to my bank without issues.
Popular topics
Help, exactly where you need it.
Wallet Setup & Recovery
Create, import, and restore your wallet with confidence.
Read guide
Buying & Swapping Crypto
Trade across chains at the best rates, in seconds.
Read guide
dApp & DeFi Support
Connect to thousands of dApps directly from your wallet.
Read guide
Security & Backup
Best practices to keep your seed phrase safe forever.
Read guide
Featured support guides
Real humans. Expert help.
A dedicated team of specialists ready to guide you through every step.
Our values
What we stand for.
Security First
Industry-leading protection. Your keys never leave your device.
User Empowerment
True ownership of your assets, identity, and digital life.
Innovation
Pioneering Web3 with multi-chain, dApps, and seamless swaps.
Accessibility & Inclusion
Self-custody for everyone — no banks, no borders, no barriers.
Customer Support
We're here to help you.
Whether you need to recover your wallet, complete a withdrawal, or resolve a stuck transaction — our team is ready.
Live Chat Support
Get instant help from our team for urgent wallet and withdrawal issues.
Start ChatEmail Support
Send us your issue and receive a detailed response within 24 hours.
Send EmailSubmit a Ticket
Create a support ticket and track progress until your issue is resolved.
Open TicketCommunity Forum
Browse answers from the community or ask fellow Trust Wallet users.
Visit ForumNeed help withdrawing your crypto?
Our support specialists are available 24/7 to guide you through wallet recovery, stuck transactions, and safe withdrawals. You are not alone.
Need more help with your Trust Wallet?
Start your secure journey or contact our support team today.